The Society for Human Resource Management's Workforce Readiness Initiative program recently graduated its fourth group of administrative trainees seeking positions as hotel front desk clerks, administrative clerks, receptionists, and cashiers. This was the Initiative's 12th and final program, graduating 21 trainees on Dec. 14, completing a week of job preparation and administrative skills training in their efforts to prepare themselves for employment in the CNMI's private sector.
“Hotels and private companies all have a need for administrative staff,” said Frank Gibson, Initiative program manager for SHRM and owner of consulting company HR Support, CNMI. “This was a good group of trainees who will do well in filling the needs of the CNMI employers for administrative staff. The training they received will give them a better understanding of what to expect on the job and provided some basic skills to make the company's training and orientation easier and more effective. Most of the trainees are also eligible for support from the WIA Work Experience or On-the-Job-Training Programs. I urge employers to contact the Initiative office at 233-7476, or me personally, at 287-7476, to arrange for interviews.”
The 12th Initiative program participants were Myra Agulto, Vayda Aldan, Marites Aulerio, Abigail Borja, Georgia Borja, Nina Braganza, Anuncia Cangco, Michelle Concepcion, Bernadette Dawe, Sonia Deleon Guerrero, Queena Lyn Fitial, Maria Ito, Begonia Kansou, Dora Beth Kelmal, Glarisha Mabel, Leina Olopai, Patroicinia M. Pua, Vincent Tagabuel, April Tumada, Emelita Wong, and Mary Pelisamen.
The Hotel Front Desk Clerk and Administrative Clerk program included job preparation classes on job applications and resumes, job interviews, equal employment opportunity and sexual harassment, and employer expectations. Skills training classes were provided on customer service, hotel front desk clerk services, general administrative, receptionist and clerical duties, basic computer concepts, basic cashiering concepts, and hotel operations.
SHRM members Jim Arenovski from Delta Management, Malou Ernest from Tan Holdings, Josephine Mesta and Rosalyn Quintanilla from Hyatt Regency Saipan, together with Vicky Benavente from the PIC, Jill Arenovski from Seafix Inc., and Nat Angeles and Soc Nilo Villanueva from Tan Holdings, worked with the participants to prepare them for employment.
The Workforce Readiness Initiative program started on April 16 with a one-week Warehouseman training program and just wrapped up, providing training to this final 12th program.
The program was established for the benefit of unemployed U.S. qualified workers. Although this grant year has ended, SHRM encourages individuals who are interested in participating in the program if additional funds are provided for its continuation to immediately register with both the CNMI Department of Labor and WIA and express their interest. Interested individuals can also contact Gibson by e-mail at hrsupportcnmi@gmail.com.
To date over 40 percent of Initiative graduates have been employed while others are now in the interview and consideration process. SHRM and the Initiative program urges companies interested in considering Initiative graduates to contact Gibson at 233-746 or 287-7476 or by e-mail at hrsupportcnmi@gmail.com.
This program has been supported by federal funds in the amount of $102,000 under the U.S. Department of Interior, Office of Insular Affairs, CNMI Economic and Labor Enhancement Program through a sub-grant award to the CNMI Chapter of the Society of Human Resources from the CNMI Department of Commerce. The CNMI SHRM Initiative was managed by HR Support, CNMI, a CNMI-licensed Human Resource Management consulting and training company. (SHRM)
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