Delta Air Lines is upgrading its BusinessElite in-flight meals as part of its continuous efforts to improve customer experience.
On flights from the West Coast cities of Los Angeles, Portland, Seattle and San Francisco to and from Tokyo, Osaka, and Nagoya in Japan, BusinessElite customers are now enjoying new menus designed by Chef Michael Chiarello in Napa Valley, California. The menu selections combine the traditions of the chef’s Southern Italian roots with the distinctive hallmarks of the Napa Valley lifestyle.
Chiarello, a renowned chef in the United States, received the Culinary Institute of America’s Chef of the Year Award in 1995, and was nominated for “Best Chef: Pacific” by the James Beard Foundation in 2012. He has designed appetizers for the first course, salad for the second, and the main dish of the new BusinessElite menus.
Delta is also upgrading its popular Japanese meal selection, which is available on all trans-Pacific routes, including Japan-Honolulu, Hawaii flights. The Japanese menu has been upgraded for flights departing from Japan since August and will be upgraded for flights departing from Los Angeles, San Francisco, Seattle, and New York within the month of September.
On flights between Japan and the East Coast/Midwest cities of New York, Atlanta, Detroit, and Minneapolis, Delta will introduce a completely refreshed menu designed by Masatoshi Ishimoto, Delta’s executive chef at Narita Flight Kitchen, starting Sept. 25.
In addition, the beer selection is being upgraded with the introduction of the popular Suntory Premium Malt’s and Kirin Ichiban. Together with Asahi, all beer selections are available free of charge throughout the aircraft including in the economy class cabin.
“We have organized a special project team consisting of both U.S. and Japanese chefs to renew the menu on East coast routes. Over the past six months, we have developed, tested, and discussed the menu based on customer and cabin crew feedback,” said Masatoshi Ishimoto, Delta’s executive chef at the Narita Flight Kitchen. “As for the Japanese course, we have upgraded the menu with contemporary tastes based upon traditional Japanese dishes. Our focus included the use of high quality food from various parts of Japan and delivering a Japanese sense of seasonality.”
Delta operates daily flights connecting Guam, Saipan, and Tokyo-Narita, as well as Guam to Osaka-KIX and Nagoya. Customers flying from Micronesia can connect through Delta’s Narita hub to eight U.S. gateway destinations.
With the completion of the menu renewal for the U.S.-Japan routes, Delta is starting a similar renewal of menus on flights between Japan and Asia. The new menus for intra-Asia flights are scheduled to be introduced early next year.
Delta is the No.1 U.S. airline operating in the Japan market. Delta operates nonstop flights from its Asian hub at the Tokyo-Narita Airport to seven U.S. mainland gateways, four beach resorts – Hawaii, Guam, Saipan, and Palau – and seven destinations in Asia. Delta also operates daily flights from Tokyo-Haneda airport, Osaka’s Kansai International Airport, Nagoya’s Centrair Airport and Fukuoka Airport. (Delta)