Delta Air Lines received the 2014 Airline of the Year award from Air Transport World magazine during the Annual Airline Industry Achievement Awards held in Singapore earlier this month. This is the first time for a U.S. carrier to be so recognized in a decade. The ATW awards are among the most coveted and valued honors in the airline industry.
“It’s an honor to have the hard work of Delta people recognized with the Airline of the Year award from Air Transport World,” said Richard Anderson, chief executive officer, Delta Air Lines. “Our values and culture are the foundation for our success. The professionalism and commitment of Delta people to our company, to one another and to our customers is unmatched.”
In selecting Delta as Airline of the Year, ATW editors cited leadership in several categories, including innovation and leadership by executive management; strong financial discipline; a consistent and excellent safety record; proven leadership in community, environmental and technological endeavors; consistent high standards of customer service; and excellent employee relations.
“The airline industry, here in the U.S. and globally, has never been as competitive, so when ATW editors make their Airline of the Year selection they focus on those airlines whose leadership truly stand out from the crowd through strong financial discipline, innovative thinking, superb operational and customer service standards, and excellent employee relations,” said Karen Walker, ATW editor-in-chief. “Delta clearly met all those standards and has demonstrable, measurable statistics to prove it. Delta and its employees thoroughly deserve this award and I congratulate them on their achievements.”
The winners and their achievements will be featured in a special section of the ATW March 2014 edition. Additionally, highlights of the gala awards will also be published in the ATW April 2014 edition.
Delta in 2013 was named No. 1 airline on the Fortune magazine “Most Admired” global airline industry list for the second time in three years, received the No. 1 ranking in the Business Travel News Annual Airline Survey for the third year in a row and was recognized as Best Domestic Airline at Travel Weekly Reader’s Choice Awards, among other accolades.
Air Transport World is part of the Penton Aviation Week Network. (Delta)