At the invitation of United Airlines Corporate Leadership, Sen. Aline Yamashita, Ph.D., met with Sam Shinohara, managing director, Business Development Asia\/Pacific; and Public Relations manager Regine Lee, to discuss the airline\u2019s ongoing efforts to improve services for Guam and Micronesia.<\/p>\n
Yamashita thanked United Airlines for \u201cnot shying away from the public\u2019s call for attention to ongoing questions surrounding the mechanical integrity and customer service of United Airlines servicing our families and those who transit through Guam to reach their final destinations.\u201d<\/p>\n
\u201cUnited Airline\u2019s efforts in responding to the concerns of its passengers and the professional development needs of its employees are prioritized. The competitive nature of the airline industry, the decisions driven by passenger counts from Guam, the change outcomes resulting from being domestic versus international are better understood. Much change\u2014from in-flight service to familiar, caring flight crews to club locations\u2014seemingly all at once\u2014is hard for us who pay a great deal of money. However, the facts that United maintains a hub on Guam, provides economic opportunity to more than 1,000 local employees, provides medical transport off-island, and contributes hundreds of thousands of dollars to non-profit initiatives demonstrates their belief in our island. Sam\u2019s assurance that customer service was a top training priority and that flight safety was a continuous objective had me thanking him for remaining and growing on Guam. Families First! wish United Airlines the best,\u201d said Yamashita.<\/p>\n","protected":false},"excerpt":{"rendered":"
At the invitation of United Airlines Corporate Leadership, Sen. Aline Yamashita, Ph.D., met with Sam…<\/p>\n","protected":false},"author":28,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[51,181],"class_list":["post-178731","post","type-post","status-publish","format-standard","hentry","category-local-news","tag-guam","tag-united-airlines"],"_links":{"self":[{"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/posts\/178731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/comments?post=178731"}],"version-history":[{"count":0,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/posts\/178731\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/media?parent=178731"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/categories?post=178731"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/tags?post=178731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}