The Kanoa Resort Saipan has partnered with IT&E to offer flexible, high-speed data to its international and local guests.<\/p>\n
The hotel claims they are the first to offer flexible, high- speed internet.<\/p>\n
With the partnership, Kanoa offers high-speed internet to all rooms, provide internet connections to functions and events held at the resort, and Kanoa can even control the speed of the internet they provide to their consumers.<\/p>\n
Kanoa Resort general manager Martin Jambor said the partnership enables the resort to offer internet speed with no limits.<\/p>\n
\u201cThe speed now\u2014the sky is the limit. We are the first hotel to establish this kind of partnership and I\u2019m very proud of it. We actually tested it for the last six months without any problems. We could really compare how it was from before,\u201d he said.<\/p>\n
IT&E CEO Jim Oehlerking reiterated that this is the company\u2019s first partnership with a hotel. IT&E works with hotel and create a long-term five-year relationship where they\u2019d manage the resort\u2019s WiFi network.<\/p>\n
\u201cIn this relationship, we take care of all of that for them and we provide them statistics on usage, capacity, and their customers\u2019 experience\u2026as opposed to just giving them equipment and they have to take care of it. This allows us to work with the hotel and, if they want to change it (internet speed) and increase it, we can do it very dynamically. If there\u2019s, like, a high-level occupancy or events here, we can provide them more bandwidth in a very dynamic fashion, as opposed to just setting up a contract of just this much, no matter what. It\u2019s an interactive relationship between us and the hotel management,\u201d he said.<\/p>\n
Oehlerking said the internet performance that Kanoa now offers is the same as what could be expected from Korea or even Japan.<\/p>\n
\u201cI think that, with the importance of the tourism industry here and the requirement and demand for communication, they\u2019re used to a [certain] internet speed and access. We wanted to make sure that in Kanoa, we were putting up a world-class solution that was similar to what they would be seeing in Seoul or in Japan and I think we\u2019ve been able to accomplish that,\u201d he said.<\/p>\n
Jambor said that when he became general manager in 2017, the resort\u2019s internet performance was just not acceptable and he made it a priority to ensure that Kanoa Resort guests would be provided with the best possible internet on island.<\/p>\n
\u201cWhen I started here\u2026[the] infrastructure for internet cabling was very poor and it did reflect on the service, so we really had an issue. Customers from Korea and China\u2026come with expectations. It\u2019s the 21st century and they expect to be well connected to social media and, unfortunately, we had serious issues. In some rooms, we couldn\u2019t get them connected. You\u2019d have to walk to the lobby. It was a very poor situation for the resort, so it was my top priority to fix. After approaching different companies, IT&E was willing to partner with us, they really got my vision, and now we have access points in every room and I believe that, through IT&E, we now have the fastest internet on island compared to every other resort,\u201d he said.<\/p>\n","protected":false},"excerpt":{"rendered":"
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