{"id":334460,"date":"2020-12-04T06:04:06","date_gmt":"2020-12-03T20:04:06","guid":{"rendered":"https:\/\/www.saipantribune.com\/?p=334460"},"modified":"2020-12-04T06:04:06","modified_gmt":"2020-12-03T20:04:06","slug":"hyatt-service-driven-a-legacy-in-the-making","status":"publish","type":"post","link":"https:\/\/www.saipantribune.com\/index.php\/hyatt-service-driven-a-legacy-in-the-making\/","title":{"rendered":"Hyatt: Service driven, a legacy in the making"},"content":{"rendered":"<p>For 40 years, Hyatt Regency Saipan has not only touched the lives of its guests but it has remained steadfast in being a partner of the CNMI business community by being involved in programs, events, and fundraising projects that help boost and uplift the economy and community relationships. <\/p>\n<p>In an interview with business leaders, they all spoke as one in the hope that Hyatt Regency Saipan will continue to serve the CNMI community, spread joy, and inspire other business organizations to make the CNMI a better place.<\/p>\n<figure id=\"attachment_334466\" aria-describedby=\"caption-attachment-334466\" style=\"width: 150px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saipantribune.com\/wp-content\/uploads\/2020\/12\/Roberta-Guerrero-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" class=\"size-thumbnail wp-image-334466\" \/><figcaption id=\"caption-attachment-334466\" class=\"wp-caption-text\">Guerrero<\/figcaption><\/figure>\n<p> \u201cFrom the owners, Kobe Portopia\u00a0Hotel Corp., to the Hyatt management and staff, everyone have been so wonderful to our family for many years. Whenever we have any kind of function, they are always providing the best possible service. My daughter\u2019s wedding reception was held here years ago. We were frequent guests of Sunday brunch when it was still Oceana Room and we frequented the Trader Bar as well and so we have seen our family really grow up at Hyatt. I would like thank them for their participation in the community as they have been a wonderful addition, not just for the tourists but for the local community as well. They make us feel we are really valued in the services they provide. The community is really supportive about their lease agreement negotiations. I know there are many hoops and loops to get through but if everybody comes together in the bargaining table, I hope Hyatt will stay for another 40 years.\u201d<br \/>\n<strong>\u2014 Roberta Guerrero, executive director of Micronesia Islands Nature Alliance <\/strong><\/p>\n<figure id=\"attachment_334468\" aria-describedby=\"caption-attachment-334468\" style=\"width: 150px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saipantribune.com\/wp-content\/uploads\/2020\/12\/Velma-Palacios-mug-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" class=\"size-thumbnail wp-image-334468\" \/><figcaption id=\"caption-attachment-334468\" class=\"wp-caption-text\">Palacios<\/figcaption><\/figure>\n<p>\u201cHyatt is a true partner in building the CNMI\u2019s economy. Over the years, they provided jobs to our local residents and helped boost our economy. \u2026As a Chamber member, Hyatt has been very supportive and they\u2019ve always participated in all our activities and provided for opportunities for their staff to participate in our committees and our board. They have contributed to our events for scholarships, making them an active and great member of the community. Part of my work in the Chamber is working with the Hotel Association of the Northern Marianas Islands to help hotels with leases coming up, including Hyatt. We work on compromise and provisions that are agreeable to both Department of Public Lands and HANMI. \u2026We definitely support the renewal of Hyatt\u2019s lease as they been here 40 years. It will be good to sustain their place in the community and we don\u2019t want to see a long-time company go as they are part of the CNMI family.\u201d<br \/>\n<strong>\u2014Velma Palacios, president Saipan Chamber of Commerce <\/strong><\/p>\n<figure id=\"attachment_334463\" aria-describedby=\"caption-attachment-334463\" style=\"width: 150px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saipantribune.com\/wp-content\/uploads\/2020\/12\/Marcia-Calvo-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" class=\"size-thumbnail wp-image-334463\" \/><figcaption id=\"caption-attachment-334463\" class=\"wp-caption-text\">Calvo<\/figcaption><\/figure>\n<p> \u201cThe combination of an awesome management and staff makes Hyatt Regency Saipan a great team. I am grateful that that they remained here and have grown even stronger despite the global pandemic, economic crisis, and super typhoons. One thing I really admire about the company is how they take good care of their employees. Employees for them are family and as such they operate as a family. They train employees to excel and reach new heights. The whole Calvo Enterprise and family identifies Hyatt as their home away from home.\u201d<br \/>\n<strong>\u2014Marcia Calvo, account executive of Calvo\u2019s Insurance<\/strong><\/p>\n<figure id=\"attachment_334469\" aria-describedby=\"caption-attachment-334469\" style=\"width: 150px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saipantribune.com\/wp-content\/uploads\/2020\/12\/Vicky-Benavente-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" class=\"size-thumbnail wp-image-334469\" \/><figcaption id=\"caption-attachment-334469\" class=\"wp-caption-text\">Benavente<\/figcaption><\/figure>\n<p>\u201cI worked at Hyatt Regency Saipan a couple of times in my career. The training I received from Hyatt helped me develop as a person and I attribute all my good positive professional training to them. \u2026We cannot afford to let Hyatt leave the CNMI and I am sure both parties\u2014DPL and Hyatt\u2014will decide with what is good for the CNMI.\u201d<br \/>\n<strong>\u2014Labor Secretary Vicky Benavente<\/strong><\/p>\n<figure id=\"attachment_334461\" aria-describedby=\"caption-attachment-334461\" style=\"width: 150px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saipantribune.com\/wp-content\/uploads\/2020\/12\/Janice-Tenorio-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" class=\"size-thumbnail wp-image-334461\" \/><figcaption id=\"caption-attachment-334461\" class=\"wp-caption-text\">Tenorio<\/figcaption><\/figure>\n<p>\u201cHappy birthday Hyatt Regency Saipan! It\u2019s been really great that they have been around for 40 years in the CNMI. Aside for being a 5-star hotel giving wonderful service and employing locals, we thank them for always reaching out to the community, especially their support to many educational programs at the Northern Marianas Trade Institute and Northern Marianas College.\u201d<br \/>\n<strong>\u2014Janice Tenorio, customer service manager of IT&amp;E<\/strong><\/p>\n<figure id=\"attachment_334465\" aria-describedby=\"caption-attachment-334465\" style=\"width: 150px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saipantribune.com\/wp-content\/uploads\/2020\/12\/Noelani-P.-McMahon-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" class=\"size-thumbnail wp-image-334465\" \/><figcaption id=\"caption-attachment-334465\" class=\"wp-caption-text\">McMahon<\/figcaption><\/figure>\n<p>\u201cHappy birthday, Hyatt, and congratulations for 40 years. Thank you for being a wonderful member of our community and providing so many opportunities for many people.\u201d<br \/>\n<strong>\u2014Noelani P. McMahon, SCC marketing<\/strong><\/p>\n<figure id=\"attachment_334462\" aria-describedby=\"caption-attachment-334462\" style=\"width: 150px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saipantribune.com\/wp-content\/uploads\/2020\/12\/Joe-Guerrero-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" class=\"size-thumbnail wp-image-334462\" \/><figcaption id=\"caption-attachment-334462\" class=\"wp-caption-text\">Guerrero<\/figcaption><\/figure>\n<p>\u201cHyatt has always been a delight in terms of dining and special occasions for many families in the CNMI. We would often spend birthdays and anniversaries at the Hyatt Giovanni\u2019s, which we miss. They have been very accommodating and very easy to work with when we have functions with them. \u2026They make you feel that you are welcome\u2026and you feel like it\u2019s your second home. It\u2019s nice to have that in a small community. I am optimistic that their lease will get renewed, that all parties involved will find a middle ground and I think I join most people in the community that would like to see Hyatt remain on island.\u201d<br \/>\n<strong>\u2014Joe Guerrero, owner of Naked Fish in Garapan.<\/strong><\/p>\n<figure id=\"attachment_334467\" aria-describedby=\"caption-attachment-334467\" style=\"width: 150px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saipantribune.com\/wp-content\/uploads\/2020\/12\/Rose-Soledad-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" class=\"size-thumbnail wp-image-334467\" \/><figcaption id=\"caption-attachment-334467\" class=\"wp-caption-text\">Soledad<\/figcaption><\/figure>\n<p>\u201cMy family and I love to go to Hyatt for lunch, dinners, and Sunday brunch. I wish them the happiest of anniversaries on their 40th year. Sous chef Zen Tomokane, Food and Beverage director Tai Pauling, and everyone always gives excellent service . I absolutely hope that their lease gets renewed as Hyatt is an icon in the community. We are all rooting for them.\u201d<br \/>\n<strong>\u2014Rose Soledad, IT&amp;E CNMI general manager<\/strong><\/p>\n<figure id=\"attachment_334464\" aria-describedby=\"caption-attachment-334464\" style=\"width: 150px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saipantribune.com\/wp-content\/uploads\/2020\/12\/Maxine-Laszlo-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" class=\"size-thumbnail wp-image-334464\" \/><figcaption id=\"caption-attachment-334464\" class=\"wp-caption-text\">Laszio<\/figcaption><\/figure>\n<p>\u201cI am grateful for all that Hyatt does, for being a wonderful business partner to the Chamber and the rest of the community. \u2026Many times they\u2019ve sponsored our events that we have going on for the scholarship program and for simply being there when we need it always. I hope that we continue to have another 40 years of Hyatt.\u201d<br \/>\n<strong>\u2014Maxine Laszlo, executive director, Saipan Chamber of Commerce<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For 40 years, Hyatt Regency Saipan has not only touched the lives of its guests&#8230;<\/p>\n","protected":false},"author":30,"featured_media":334473,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[1612,7911,449],"class_list":["post-334460","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-supplement","tag-naked-fish","tag-saipan-chamber","tag-scc"],"_links":{"self":[{"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/posts\/334460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/comments?post=334460"}],"version-history":[{"count":0,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/posts\/334460\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/media\/334473"}],"wp:attachment":[{"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/media?parent=334460"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/categories?post=334460"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/tags?post=334460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}