{"id":350880,"date":"2021-08-31T06:01:12","date_gmt":"2021-08-30T20:01:12","guid":{"rendered":"https:\/\/www.saipantribune.com\/?p=350880"},"modified":"2021-08-31T06:01:12","modified_gmt":"2021-08-30T20:01:12","slug":"cucs-customer-information-hardware-system-temporarily-down","status":"publish","type":"post","link":"https:\/\/www.saipantribune.com\/index.php\/cucs-customer-information-hardware-system-temporarily-down\/","title":{"rendered":"CUC\u2019s Customer Information Hardware System temporarily down"},"content":{"rendered":"<p>The Commonwealth Utilities Corp. announced yesterday that its Customer Information Hardware System has been experiencing technical issues, and is temporarily offline. However, CUC\u2019s customer centers are still open for business as usual, and CUC is currently encouraging its customers to pay their bills online at cucgov.org. As of press time, the system was still being repaired.<\/p>\n<p>CUC said yesterday that \u201cdue to the limitations and\/or inaccessibility of the system, assistance may take a little longer than usual.\u201d In some cases, a customer service representative may need to call customers to update them on the status of a request or transaction, or call customers to notify them that these requests or transactions will be completed at another time when the system is operational again.<\/p>\n<p>CUC added that it \u201cis working with system technicians to resolve the issue as quickly as possible.\u201d For customers wishing to visit one of CUC\u2019s customer centers during this time, CUC asks them to bring a copy of their latest utility bill. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Commonwealth Utilities Corp. announced yesterday that its Customer Information Hardware System has been experiencing&#8230;<\/p>\n","protected":false},"author":55,"featured_media":350884,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[49],"class_list":["post-350880","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-local-news","tag-cuc"],"_links":{"self":[{"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/posts\/350880","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/users\/55"}],"replies":[{"embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/comments?post=350880"}],"version-history":[{"count":0,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/posts\/350880\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/media\/350884"}],"wp:attachment":[{"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/media?parent=350880"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/categories?post=350880"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.saipantribune.com\/index.php\/wp-json\/wp\/v2\/tags?post=350880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}