\u2022 Preferred Pickup Options:<\/strong> This year, 42% of shoppers plan to use Buy-Online-Pick-Up-in-Store (BOPIS), and 35% will opt for curbside pickup. However, 29% of respondents are concerned about possible long wait times, suggesting to retailers the importance of efficient customer service during peak hours and the need to provide several pick up options.<\/p>\n \u2022 Spending Management:<\/strong> While nearly half of shoppers plan to spend more this year, 52% of respondents noted they are creating a shopping list to avoid impulse purchases. In fact, 64% of younger shoppers have used recent deal days and flash sales to maximize their spending.<\/p>\n \u2022 Prioritize Safety:<\/strong> Safety is key to a productive holiday shopping season. In fact, 69% of consumers feel safer with visible security measures such as security personnel, surveillance cameras, and Electronic Article Surveillance (EAS) tags, and 34% of them consider these features essential for in-store shopping. This aligns with performance data that suggests such visual deterrents can effectively reduce theft and organized retail crime. Retailers should prioritize safety features, such as surveillance cameras and security personnel, to foster a positive shopping environment.<\/p>\n
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