Docomo Pacific strengthens commitment to CNMI with new call center
Docomo Pacific, the regional leader in innovation, telecommunications, and entertainment, is proud to announce the establishment of its new call center on Saipan, a significant expansion of its operations in the CNMI.
Over the past months, the Docomo Pacific team has been working hard to launch a new dedicated call center in Saipan. Through this center, CNMI customers can now connect directly with the same friendly associates they’ve come to know and trust in Docomo Pacific Saipan’s stores. In addition, the company also expanded its CNMI workforce in the Technology, Finance, Human Resources, and Enterprise divisions.
Docomo Pacific sincerely thank the Hyatt Regency Saipan and the Department of Labor for organizing the June job fair, which introduced the company to many of its new team members.
“I firmly believe that our people are our greatest assets. This investment is a testament to our deep commitment to enhancing the lives of our employees, loyal customers, and the communities we serve. We share this accomplishment with our community and look forward to sharing more opportunities and enhancements to bring us closer to bringing tomorrow’s islands to the CNMI,” said Docomo Pacific president and CEO Christine Baleto.
Docomo Pacific’s CNMI call center operational hours remain the same:
Tech support is available 24/7
Customer Care: Monday to Saturday from 8am to 5pm
+1 (670) 488-CARE (2273) (PR)

From left, Verna Sablan, Docomo Pacific call center supervisor; Connie Cruz, vice president of Customer Service Operations, Docomo Pacific; Senate President Edith DeLeon Guerrero (D-Saipan); Christine Baleto, president and CEO, Docomo Pacific; Lt. Gov. David M. Apatang; Pauline Johnson, general manager, Docomo Pacific; and House Speaker Edmund Villagomez (Ind-Saipan).
-DOCOMO PACIFIC