CHCC adds 4 vaccination teams; works with IT&E on call center

Posted on Mar 30 2021


The Commonwealth Healthcare Corp. is enhancing its COVID-19 operations by implementing a new vaccination operating procedure that will beef up the CNMI’s vaccination efforts and tying up with IT&E on a new call center.

CHCC public information officer Lee Tenorio said in a statement yesterday that CHCC has added one more vaccination tent at the Medical Care and Treatment Site at the Commonwealth Health Center. That new tent has four more vaccination teams. That means there are now a total of eight vaccination the MCATS to ensure the surge in demand is met.

Tenorio said the tents are meant for efficient and safe movement within the Medical Care and Treatment Site at the upper CHCC parking lot. To get to the vaccination tents, an individual will enter through the northern entrance, progress throughout the process southward, then exit out of the southern exit.

As for the partnership with IT&E, Tenorio said the new call center will to act as “a one-stop shop” for all individuals interested in availing of the COVID-19 vaccination. The new call center, which is located near the IT&E’s Chalan Laulau customer service center, has 15 agents and four management personnel.

“CHCC entered this partnership with IT&E to leverage the telecommunications company’s expertise with operating call centers,” said Tenorio. He added that the goal of the partnership is to efficiently register people for vaccinations and provide COVID-19 vaccine information.

Tenorio encourages those who are interested to register online at or call the vaccinate CNMI call center at (670) 682- SHOT (7468).

Justine Nauta | Correspondent
Justine Nauta is Saipan Tribune's community and health reporter and has covered a wide range of news beats, including the Northern Marianas College and Commonwealth Health Care Corp. She's currently pursuing a bachelor’s degree in Rehabilitation and Human Services at NMC.

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