CUC response to comments on its water


The Commonwealth Utilities Corp. was informed early Tuesday morning, Dec. 11, 2018, of a water issue involving trace amounts of total coliform contamination at the Great Harvest Bread Co. in Chalan Kanoa.

The company has assigned blame to CUC’s water supply as the source and cause of the contamination. Tests were performed on Dec. 6, 2018, by U.S. Environmental Protection Agency in conjunction with the Bureau of Environmental Health and Bureau of Environmental and Coastal Quality at the bread company who found two results: 1) CUC water supply was clear; and 2) the water from their onsite reverse osmosis system that feeds the sink in the kitchen area had trace amounts of total coliform. There is also a private water tank onsite. Once CUC water enters a property owner’s private tank, the water is no longer controlled or protected by CUC’s residual chlorine level that is maintained while being transmitted by pipeline to a final user. As a result, CUC assumes that the source of the contamination was from the on-site RO source. It was not CUC’s water supply.

It is imperative that customers of CUC not be harmed by the inadvertent notice offered by a business customer that has not verified and tested the source of the possible contamination problem. CUC water is safe and does not carry any form of contamination. We test every day around the island as required by USEPA and BECQ who regulate our system and requires that findings be reported immediately and regularly. CUC holds its obligation to its customers as its highest priority and will continue to do so every day for the public’s protection.

For more information, contact the CUC Customer Call Center (664-4282) or monitor our Facebook page for the latest updates ( (PR)

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