The Commonwealth Utilities Corp. will soon be installing kiosks in safe, public places on Saipan that will provide its customers the ability to pay utility bills in locations other than CUC’s main office in Dandan. These kiosks will be available even on weekends and holidays.
According to executive director Gary Camacho, CUC hopes to get the kiosks up and running sometime next month.
It was learned during CUC’s board meeting on Monday that CUC recently purchased six of these kiosks and that two of these machines will likely be given to Tinian and Rota.
In a separate interview with Camacho after the meeting, he acknowledged CUC’s ongoing issues with its customer service. “There’s obviously some issues. We understand the concerns, and are going to be proactive moving forward. We have required the chief of administration to work closely with the division managers and resident directors on the other islands to try to find and correct these issues,” said Camacho. He did not specify those issues.
“We’d like to put out the kiosk system so people can pay at night, or on weekends and holidays in other locations outside of CUC. We’re making sure that these areas are safe, clean, and available to our consumers,” Camacho added.