Commonwealth Utilities Corp. customers who receive water from the Dandan reservoir are experiencing limited service due to issues with multiple wells that provide water for the tank.
Five of the wells that pump water to the Dandan reservoir are offline awaiting pump repairs and replacements. Repair personnel will address two of the pumps on Saturday, Jan. 23. The remaining well sites will be addressed once the new shipment of pumps arrives in mid-February. Once the replacement pumps are installed, CUC customers in the affected areas will resume regular water service hours.
In the meantime, customers along Chalan Monsignor Martinez between the Shell station in Dandan to the ABCD market receive water service from 6:15am to 12pm, while customers along Flametree Drive and As Lito Road will receive water from 6am to 12pm, based on the level inside of the tank.
Water service hours in the affected areas were reduced this morning when Operations personnel discovered one of the pumps at the Isley booster station was not working at 6:30am. Repair personnel brought the well online an hour later; however, water levels inside of the tank were low because of the loss of overnight production.
As a result, water service was temporarily interrupted to customers along Chalan Monsignor Martinez between the Shell station in Dandan to the ABCD market, and customers along Flametree Drive and As Lito Road, just after 9am to allow tank levels to recover. Service will resume as scheduled tomorrow morning.
For more information, contact the 24-hour CUC Customer Call Center (664-4282) or monitor our Facebook page for the latest updates (www.facebook.com/CommonwealthUtilitiesCorporation/).
CUC is a non-profit autonomous agency of the CNMI government. The utility provides electric power, water and wastewater services to the islands of Saipan, Tinian, and Rota. (CUC)