THE CONSUMER CAUTION CORNER
This week, the Office of the Attorney General’s “Consumer Caution Corner” sets out good practices to follow when sending money overseas: You want to send money to someone in another country. Sometimes, this is called “wiring money.” Wiring money is just like sending cash.
Before you wire money
A business that wires money for you charges a fee to send that money. Before you pay to send money, ask the business these questions:
• How much money will my family or friend get?
• Will my family or friend get money in U.S. dollars, or in local money?
Write this information down. Visit a few businesses that wire money overseas. Compare the cost of one money wiring business to another. Each business might charge a different price. If the business will not answer these questions, think about going to another business. When you choose the money wiring business you will use, make sure the cost is the same as the business told you. After you send the money, keep your receipt. You will need it if something goes wrong.
After you wire money
Find out if your family or friend got the money you sent. Find out if they got the right amount. If they did not get the amount you sent, report it right away:
• First, report it to the money wiring business.
• Then, if the business does not solve the problem, report it to the Federal Trade Commission. Call 1-877-382-4357, or go to ftc.gov/complaint.
Each week, the OAG’s Consumer Protection Education Program aims to provide consumers and businesses with the “know-how” to identify and protect themselves from unfair trade practices and marketplace schemes. If you would like to file a consumer complaint, please pick up a form at the OAG (on Capital Hill) and then please submit it by email to firstname.lastname@example.org.
We cannot act as your private attorney. If you need legal assistance, we will recommend that you contact a private attorney or legal aid organization. We cannot give legal advice or act as your private attorney.
Michael J. Cyganek is consumer counsel of the Office of the Attorney General.