In a virtual and in-person ceremony, Taiwan’s JAG Technology Inc. donated their JAG TeleCare remote health monitoring platform to the Guam Memorial Hospital Authority on March 30, 2022. The platform is intended to bolster Guam’s remote care capability, helping chronic patient care and responding to possible public health challenges in the future.
JAG TeleCare has been used in New Jersey and significantly reduced the re-admissions of heart disease patients since 2017. With its partner in Japan, JAG Technology has also been using the telecare platform to monitor care home residents’ health and reduce the workload of staff nurses for years. When Taiwan experienced the first ever COVID-19 case surge in May 2021, many mild cases occupied the acute care beds at the hospitals and medical staff were overwhelmed and exhausted. That’s why Taiwan’s government of New Taipei City was glad that JAG TeleCare could help create so-called “virtual ward” in homes of positive cases to avoid the rush of mild cases to hospitals.
When New Taipei City first used JAG TeleCare, Taiwan was actually waiting for the ordered COVID-19 vaccines being shipped from the manufacturers. The Taiwanese really appreciated the U.S. government’s immediate vaccine donations to help Taiwan’s urgent demand during that period. Alan Tso, board chairman of JAG Technology, said that he kept thinking “What can we do to return this favor?” He eventually found that Guam is the U.S. territory closest to Taiwan and JAG TeleCare could be helpful for Guam. Through great assistance from the Taipei Economic and Cultural Office in Guam, JAG Technology is grateful that GMHA agreed to accept the donation of JAG TeleCare.
Paul Chen, director general of the Taipei Economic and Cultural Office, joined the ceremony to witness the donation. He emphasized that “Taiwan Can Help” has been the country’s motto during the COVID-19 pandemic. “With today’s donation we are putting words into action. Access to high quality medical information and services is essential, as good health is vitally important to every citizen of the world. Commitment to our fellow nations during the pandemic is an example in which Taiwan has shown it can help,” he said.
Gov. Lou Leon Guerrero witnessed the donation as well. She emphasized that the equipment and software of telehealth is essential to making telehealth a part of advanced services for the people of Guam. She thanked Chen for “always thinking about us. “ “It really means a lot to be an investment to the healthcare here on our island,” she said.
“We are so appreciative of this remote health monitoring software donation from JAG Technology,” said Lillian Perez-Posadas, GMHA administrator and CEO. “We intend to work with the larger Guam healthcare community to best utilize this technology and its monitoring capability, in order to better track and monitor the health of our people. COVID has shown us that now, more than ever, we need to prioritize community access to healthcare and population health management!”
GMHA prepared a certificate of appreciation for JAG Technology. Felix Yen, the director of the Guam Taiwan Office, visited JAG Technology’s office in New Taipei City and presented the certificate to Tso on behalf of GMHA. (PR)