CUC water customers experiencing outages

Commonwealth Utilities Corp. customers in multiple villages have been experiencing temporary water service outages this week due to low tank levels and mechanical issues.

CUC customers who receive water from the Kannat Tabla reservoir were without service on Tuesday as Engineering and Operations personnel allowed water levels inside the tank to recover. The affected areas included customers in Finasisu, As Terlaje, Chalan Kiya, and Chalan Laulau along Beach Road and Chalan Pale Arnold from Chalan Monsignor Guerrero to Gualo Rai Road.

Water service was expected to be restored to these customers served by the Kannat Tabla reservoir yesterday evening as the Water Division continues to address mechanical issues on multiple pumps in the Isley well field.

The Kannat Tabla reservoir release valve was secured at 9am Tuesday to allow water levels inside the tank to recover. CUC Engineering and Operations personnel later released the water to Kannat Tabla, Chalan Kiya and Finasisu in the evening.

Customers in portions of As Gonno also had no water that day as crews replaced a burnt out well pump that feeds water directly to the immediate area. Water service was expected to be restored to the area by Wednesday evening.

A total of seven high-production wells in the Isley well field remain offline awaiting replacement pumps, two of which provide water for the Kannat Tabla reservoir resulting in CUC’s inability to meet customer demand. Until the new pumps arrive, CUC Engineering and Operations personnel will work together to deliver water to all customers, albeit in a limited capacity.

For more information, contact the CUC Customer Call Center (664-4282) or monitor our Facebook page for the latest updates ( (CUC)

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