Hyatt RiseHy teaches ropes of the industry

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Posted on Nov 29 2019
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The youths is encouraged to explore career opportunities in the hospitality industry at Hyatt Regency Saipan. (Bea Cabrera)

Hyatt Hotels Corp. launched RiseHY in October last year at all Hyatt brands worldwide, including at the Hyatt Regency Saipan, with the goal of encouraging young people to explore careers in the hospitality industry.

In the CNMI, that program is being touted as a solution to help the Commonwealth’s youth rise to their full potential. Its participants, called Opportunity Youths, are not only learning the ropes of the hotel industry but also creates a path that would help them pursue a long-term career with Hyatt.

Hyatt Regency Saipan currently has three Opportunity Youths under its wings: Andrew San Nicolas, who is assigned at the hotel’s wellness spa, Club Elan, and Michael Pangelinan and Jeff Tullao, who are both in Housekeeping. All three are being nurtured so they could acquire skills that they could later develop if they want to.

The program is in line with the hotel chain’s purpose of caring for people so they can be their “best,” a tagline that is not only geared toward their guests and clients but also targets community members and recognizes every individual’s potential.

The target is to hire 10,000 “Opportunity Youths” worldwide by 2025, particularly youths who are not attending school or are employed, so they could have the chance to enhance their skills and that includes skills in people relations, housekeeping, and other hospitality jobs.

RiseHY employees continue to develop while on-the- job by going through assessments, work-based learning experiences, and simulations to increase the candidates’ fit with Hyatt.

Hyatt general manager Nick Nishikawa attributes their Opportunity Youth’s success to the guidance they provide, adding that Hyatt Regency Saipan is a good training ground, from entry level jobs to long-term careers such as managers.

“We have been a big part of this community. …We are involved in schools and career opportunities for people in the community,” he added.

Bea Cabrera
Bea Cabrera, who holds a law degree, also has a bachelor's degree in mass communications. She has been exposed to multiple aspects of mass media, doing sales, marketing, copywriting, and photography.
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