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NMC offers customer service courses
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Posted on Apr 13 2009
The Northern Marianas College, through the Division of Community Programs and Services’ Community Development Institute, is offering short-term classes to individuals who wish to improve their customer service and administrative skills.
The classes, designed to improve individual knowledge and specific skills, are geared around actual workforce needs and experiences based on course surveys, community needs assessments, and interviews with employers.
The April/May course schedule and fees are listed in the sidebar. For a more detailed description of each course, contact CDI at 234-5498 ext. 1005 or log on to www.nmcnet.edu.
For a schedule of classes, log on to www.nmcnet.edu.
All interested individuals should register at least seven days before the first day of class. Certificates of attendance and competence will be awarded to registered students who complete all course requirements. Full payment is required for admission to a class. To register or for information about these classes, please visit the CDI Office in Building P on the NMC Campus in As Terlaje or call 234-5498 extension 1005 or e-mail logumoro@nmcnet.edu. [B][I](NMC)[/I][/B]
[B]SHORT COURSES[/B]
[B]Communication in the Workplace[/B]
April 20-24, 2009 (5-7 pm)
Room: N-5
Fee: $95
Room: N-5
Fee: $95 [B]Basic Customer Service Skills Training[/B] May 4-8, 2009 (5-7pm)
Room: N-5
Fee: $95 [B]Work Etiquette Training[/B] May 11-12, 2009 (5-7pm)
Room: N-5
Fee: $40 [B]Time Management[/B] May 13-14, 2009 (5-7pm)
Room: N-5
Fee: $40
